Data Deletion

Effective Date: November 9, 2026

1. What this page covers

When you or your agency connects Facebook, Instagram or Google to Lead Oracle AI, we store access tokens and data from those accounts so we can publish posts and show reports. This page explains how to remove that data. For everything we collect and why, see our Privacy Policy.

2. Data we hold from Facebook and Instagram

  • Your Facebook user ID and name, and the access tokens Meta issued to us
  • The Pages and Instagram business accounts you chose to connect: their IDs, names and profile pictures
  • Posts created or published through Lead Oracle AI, with their captions, images and publish status
  • Metrics for those Pages and posts, such as reach and engagement

3. Remove Lead Oracle AI from Facebook

This stops our access immediately. We can no longer read from or post to your Pages or Instagram accounts.

  1. On Facebook, open Settings & privacy, then Settings.
  2. Select Business integrations.
  3. Find Lead Oracle AI and select Remove.

Removing the app revokes access but does not erase data we already stored. To erase it, send a deletion request as described in section 4.

4. Request deletion of your data

Email norman@leadoracle.ai with the subject Data deletion request. Include:

  • The email address on your Lead Oracle AI account, if you have one
  • The Facebook Page, Instagram account or Google account the request is about
  • Whether you want only that connection's data deleted, or your whole account

We confirm that we received your request within 3 business days and complete the deletion within 30 days. We then email you to confirm it is done. If you are not the account holder, for example a business whose Page an agency connected, we may ask you to show that you manage that Page before we act.

5. What gets deleted

  • Access tokens for the connection, revoked and erased
  • Stored Page, Instagram and post data, including metrics
  • For a full account deletion, your profile, companies, reports and uploaded images as well

Posts already published to Facebook or Instagram stay on those platforms. Delete them there if you want them removed. Encrypted backups age out within 90 days, and we keep billing records where the law requires us to.

6. Google accounts

To revoke Google access, open your Google Account, go to Security, then Third-party apps & services, and remove Lead Oracle AI. To erase data we already stored, send a request as described in section 4.