Google Business Profile Video Verification

Google verifies most local businesses with one unedited phone video proving three things: the location is real, the business operates there, and you manage it.

One take means one take. Trimming, cutting, or stopping and resuming is the most common rejection reason — record it in a single messy pass.

Before you hit record

  1. Stick your logo on the front door — decal, cling, or plaque. An unbranded door is the most common reason a real location still fails.
  2. Open your Business Profile on a laptop at the counter, signed in — you will film the screen near the end.
  3. Unlock the door, lights on, proof out: business card, a branded invoice or price list, keys.
  4. Confirm the address, name, and category match your profile exactly.
  5. Walk it once without recording. Then film steady and slow, 2–5 minutes.

Watch an example

Shot by shot

Click a shot for what the camera needs to capture.

Example one-take run: what the camera sees

MAIN ST
REC

Street sign

One continuous recording, no cuts, no edits. If you stop the camera, start over. Narration is optional — Google accepts silent video.

Home-service businesses: film the trucks on the way in

Film your wrapped vehicles during the exterior shots, while the camera is already out there. Keep the walk moving one direction: street → vehicles → signage → door → inside.

Why videos get rejected

  • The recording was cut, trimmed, or filmed as several clips.
  • The video starts inside, so nothing ties the business to the address.
  • Signage unreadable, missing, or not matching the profile name. A street sign proves an address; your logo on the door proves it is your address.
  • No proof of management — the Business Profile is never shown signed in on your own computer.
  • The address is a mailbox, hot desk, or virtual office — not eligible, and re-filming will not fix it.

After you upload

  1. Upload from the verification prompt in Business Profile Manager, as the account that manages the profile.
  2. Review takes up to five business days. A second video while one is pending restarts the queue.
  3. If it fails, Google names the reason. Fix it and re-record the full walk — you cannot patch the old video.
  4. Once verified, connect the profile to Lead Oracle from Settings → Integrations.
Open Business Profile Manager